To whome it may concern,

I would like to express my sincere gratitude and appreciation for the work done by Melissa Martino, property manager at 11 North Pearl Street, Albany, New York.
As the owner of a live video media transmission business who was completely unfamiliar with the Albany area, Melissa carefully listened to our needs and understood ex­actly where we needed to be placed. She helped connect us with a variety of different fiber network and telecom­munications services, participating well beyond what we would have expected.
I would also like to add that, in my opinion, Melissa is very friendly and enjoyable to work with. I hope she manages the building for years to come.

Best Wishes,
Kevin Hurley

March 18, 2016

To Whom It May Concern,


Hello, my name is Pat Saunders and I am the Sergeant at Arms and also the NY State Political Lobbyist for the Suffolk County Police Benevolent Association. I was referred to your building, 11 North Pearl Stret in Albany by a friend, Manny Vilar. I contacted Melissa Martino by phone, left a messag and was immediately called back. She set up a viewing of the property within minutes and showed me 3 different options. After consulting with my President and Board of Governors, we decided on Suite 1103. I informed Melissa and she promptly started the lease paperwork. We executed the lease and I moved in at the beginning of January which is the start of the NYS legistlative session. I have had several questions and requests and Melissa has dealt with them quickly and completely. I am very pleased with the building and office, including the 24 hour access, the cleanliness and the friendlines of the staff. I have showed the office to several of my co-workers and all were impressed with the location, access, and set-up. I will definitely recommend the location to anyone looking for a space in downtown Albany.


Sincerely,


Pat Saunders

Suffolk County PBA

December 29, 2015

Ms. Melissa Martino
Heights Real Estate
11 North Pearl Street
Albany, NY 12207

Dear Ms. Martino ,

On behalf of the Executive Board of the New York State Assocaition of PBAs I would like to thank you for all of your assistance in mkaing our search, acquisition, and relocation to our new office a truly pleasant experience.

From our initial meeting in the 11 North Pearl Street Building, your knowledgeable explanation of the property, and how it could suit the needs of our organization made us feel that we had found a perfect match.

Since I had the task of finding the new space, as well as working with you on the re-design and lease agreement, I would offer you to have any prospective tenant contact me personally so that I can assure them that they will feel extreme satisfaction throughout the process, as I did.

Again, I thank you for all of your assistance and we look forward to working with you for many years to come.

Sincerely,

Michael O'Meara
Treasurer
NYS Association of PBAs

Melissa Martino
Heights Real Estate
369 East 62nd Street
New York, NY 10021-7755

The New York State Society entered into a one-year lease agreement on June 1, 2015 for a single office space property on the 11th floor of 11 North Pearl Street, Albany, NY.

Upon starting our search for office space, our request for information was immediately met with a response and a range of dates to physically look at the property. The process leading up to signing the lease went smoothly; as you were able to help me and the NYSSCPA navigate all of the requirements for the agreement.

We were able to move into the office without any issues, and maintain an open line of communication with regards to conference room reservations. As of this date, building staff have been responsive to our needs and we have been able to use the office space in a productive manner.

We look forward to maintaining this relationship.

Sincerely,

Robert Busweiler
Public Affairs Manager –New York State Society of Certified Public Accountants

Melissa,

Don't have an official letterhead because so much is done online but ..

I've always found you, Marlene and Jorge to be courteous and responsive during my tenancy at 11 North Pearl.

From the initial viewing and lease signing to the occasional minor maintenance everything has gone smoothly.

I really enjoy the beautiful detailing of the building, the secure 24/7 access and the quiet environment to work in.

Best,

David

--
David Solomonoff, CEO
Zoetic Networks
11 North Pearl Street
Suite 1412
Albany, New York 12207-2709
646 732 1224
david.solomonoff@zoeticnetworks.com
http://zoeticnetworks.com
twitter @dsolomonoff
skype dsolomonoff

To Whom So ever Concerned

Hi, I would like to share my wonderful professional experience with Melissa Martino on renting office space located @ 11 N Pearl Street, Albany.

When I was looking for a small office space in Downtown Albany and Melissa's name was referred by a friend which I believe word of mouth is always a good sign about an individual.

Right from the beginning of making an appointment to meet she was available even on a shortest notice and also very quick in responding to emails.
She always listened to the needs of the customer and offered multiple options to choose and showed office spaces and was accommodating.

She explained all the details of the paper work on the lease and made sure they are clear and comfortable to us before signing the lease.
Also she was very helpful in going a step further in helping on the process of making online payments. She has exceptional people skills.

I highly recommend Melissa to anyone who would be looking for renting/leasing properties.

If you have any questions don't,hesitate to contact me @ 518-368-1642.

Sincerely,

Venu Chad
Vice-President
Navigator Technologies

To Whom it May Concern,

My name is Jason Fuhrman and I am a legislative attorney working for the New York City Public Advocate and focusing on state law. In this capacity, I split my time between New York City and Albany for the first six months of the year. I am currently renting Office 1103 at 11 North Pearl Street in Albany.

I write to you today to say that I would wholeheartedly and enthusiastically recommend that anyone looking for office space in Albany make their first call to Melissa Martino, who is as good at her job as anyone I know in any field.

Before I begin singing Melissa’s praises, I think it’s important that you understand a little background on what my situation. I started working at my current position in early February of this year. My office, which is based in New York City, was attempting to secure me a workspace in Albany through another city entity, but they had been unable to do so by late February. March is the busiest month of the state legislative session, so it was important that I secure a space as quickly as possible.

I attempted to contact every company I could find that managed a building within a tenminute walk of the New York State Capitol. Most of my calls and emails were not returned and, when I did manage to reach an actual person, they were mostly unhelpful or even unpleasant.

I write this long pre-amble because I think it’s important to understand just how desperate and frustrating my situation was until I had the incredible good fortune to call the wonderful
Melissa Martino about 11 North Pearl Street. Melissa has been, quite simply, a lifesaver. She was in a meeting the first time I called, but she called me back immediately and from the first moment I spoke with her, I knew that she was the person I wanted to work with. She is kind, accommodating, professional, helpful and I immediately trusted that, if I rented a space in the building she managed, she would
make sure I was taken care of.

I essentially only ended up having a one-day window to see Albany Offices and it turned out to be a hectic workday, but Melissa bent over backwards to make time for me in her busy schedule, despite the fact that I was looking at one of the smallest and least expensive offices in a building that was already near full occupancy.

She showed me around, made me feel welcome, but basically let the beautiful building speak for itself. I had managed to secure one more appointment that day, at another nearby office building, and instead of pressuring me to make a decision on the spot, Melissa encouraged me to see the other building and to do what felt right to me.

When I got to my second appointment, it was the exact opposite of my experience with 11 North Pearl and Melissa: a depressing and soulless space with a disinterested manager. As soon as I was through with my appointment, I called Melissa back and told her there was nowhere else I’d rather be than 11 North Pearl, nor any manager I’d rather deal with than her.

Once I got approval from my office to move forward with securing the office space, Melissa made the lease process as quick, easy and pleasant as possible, again going out of her way to make time for me and to help me with every issue that came up.

Since the time I became an official office tenant at 11 North Pearl, my experience has been even better than my already high expectations. It’s a wonderful place to work and it really does feel like a home away from home. The office is so well run that I’ve barely had to ask for anything that wasn’t already provided, but whenever I’ve needed anything, she and her incredible staff (Jorge in particular) have taken care of it immediately.

I feel so lucky to have found such a perfect place, especially under the circumstances. I only need an Albany office through June, so I understand that there may not be anything available for next year’s session. But when I start looking again this December, my first call will be to Melissa, and I know that she will do whatever she can to find me a space if one is available. That’s what she does and she does it better than anyone I’ve ever encountered.

Renting real estate is hard, whether it’s an apartment or an office, but Melissa makes it feel easy. Working in two different cities is hard, but Melissa and 11 North Pearl make it feel easy.

The last three months have been the busiest and most hectic of my life. I am deeply grateful to Melissa for everything she has done to make what could have been another massive hassle
so easy and pleasant.

I simply cannot recommend her or 11 North Pearl highly enough. My only concern is that if I tell too many people how great she and the office are, there won’t be a space left for me next January. But it’s worth that risk, because she’s incredible and she deserves credit for doing things the way they should be done.

I am pleased to have had this opportunity to sing Melissa’s praises at length, but if you have any additional questions for me, you can reach me at (201) 638-6530 or jfuhrman@pubadvocate.nyc.gov.

Thank you for your consideration and for employing such an excellent office manager.

Sincerely Yours,

Jason M. Fuhrman
Legislative Council
Office of the New York City Public Advocate, Letitia James

To Whom This May Concern:
It is with great pleasure that I write this letter of recommendation to thank and commend your company’s level of professionalism and detail in our experience finding the
perfect location for our organization.

I would like to express my sincere appreciation from our initial site visit appointment up to and including our move and ongoing assistance addressing any issues and concerns along the way that we have experienced as a tenant. Melissa Martino and staff are of high ethics, consistently reliable on meeting our needs in a timely, efficient manner and go above and beyond their responsibilities to ensure that our needs are being met as a tenant. They are dedicated, reliable and their commitment to excellence in their day to day operations has exceeded our expectations as a tenant.

We would highly recommend Melissa Martino and her team to anyone considering a tenancy with the Heights Real Estate Group.

Sincerely,

Sherry LaFountain
Office Manager

Dear 11 N. Pearl St. Associates,

Our transition into 11 North Pearl Street has been a wonderful experience. Melissa was a tremendous help in finding the perfect sized space for our studio. She was professional and friendly throughout the entire process. We are a small startup business/art studio and because Melissa took the time to listen to our needs we were able to find a great sized suite to accommodate everything we need. She was efficient in answering our questions and assisting in the move in process which was delayed due to a personal family accident. Overall the experience working with and within the premises has, so far, been a very positive experience.

Sincerely yours,

Hillary Raimo

To Whom it May Concern:

It was a pleasure dealing with Melissa. She was fast, attentive and reliable. I hope to continue to work with her in the future.

All the Best,

Cullen Breen
President

Melissa Martino
Albany Pearl Street Heights Assoc./Heights Real Estate
11 N. Pearl Street
Albany, NY 12207



Dear Ms. Martino,

As a new tenant of 11 N. Pearl Street, I’d like to thank you for your work to ensure I could move into an appropriate office in a timely manner. I appreciated your rapid
responses to my request for a tour of the available space and my subsequent questions.
I found the process to finalize our agreement and move into the space went very smoothly and quickly and the space is meeting my needs quite well. Your availability and
professionalism are appreciated.

Sincerely,
Valerie Strauss
Director, Policy & Regulatory Affairs

September 12,2014
Ms. Melissa Martino
Albany Pearl Street Heights Associates, LLC
Suite 1109
11 North Pearl Street
Albany, NY 12207

Dear Melissa,

I am writing this letter to express my sincere appreciation of the manner in which you handled the leasing process at 11 North Pearl Street. The process was very professional from the beginning and you clearly had my best interests in mind. I appreciated the way you focused on what I was looking for and then showed me the available offices that you believed matched those interests.

I would also like to comment on the fact that after the lease agreement was finalized you continued to be extremely helpful in providing me the assistance I needed in getting my office established and the patience you showed with me as a new tenant. This excellent customer service meant a lot to me and furthered my belief that I made the correct decision in choosing this building for my new office.

Thanks again for everything. lf you have any questions, or need anything from me, please feelfree to contact me at (518) 859-0053.

Sincerely,

Roland Guilz
Suite 1111
11 North Pearl Street
Albany, NY 12247

Miss Martino,

I wanted to take a moment to thank you and your entire team for the level of dedication in providing Mercury with the best possible experience here at 11 North Pearl in Albany.

We have been tenants since November 2013, and have been consistently impressed with the rapid response to any issues that may arise. As you know, small problems pop up from time to time, and those interruptions can impact any business' productivity. Each and every time, you wre able to deal with them promptly and effectively.

Your continued support helps us maintain our efficiency, better enabling us to provide the high level of service that Mercury clients expect and deserve.

Sincerely,
Patrick H. McCarthy
Managing Director
Mercury

To whom it may concern,

The QED National office is located at 11 N Pearl St in Albany, NY which is owned by the Heights Real Estate Company. The location is ideal for our business and everything about the office and building has been more than satisfactory. The impressive office space has always been clean cut and well maintained. Melissa Martino is the Buildings Administrator and she has been great to work with. Melissa has consistently gone above and beyond the call of duty.

Sincerely,

Barry

Barry Pardee
Account Executive
QED NAtional

Dear Melissa,

Thank you for assisting us with our downtown office needs at 11 North Pearl Street. The executive office space was exactly what we were looking for during the legislative session. The accomodations were clean and the ability to utilize the conference room and other shared amenities was beneficial to our business activities.

We look forward to utilizing this space during the next legislative session.

Sincerely,

John A Graziano, Jr.
President

To Whom It May Concern

Dear Sir/Madam,

I have been a tenant at 11 N. Pearl Street, Albany, New York 12207 for over four years. I am very satisfied with my office here and the staff. In particular, the office manager, Melissa Martino, has always been very efficient and effective in meeting my needs in a prompt manner.

I would recommend this building to anyone seeking office space in downtown Albany.

Very truly yours,

Robert S. Catapano-Friedman

To whom it may concern:

This letter is to express our satisfaction with the building management and operation team located at the above location.

Although Verizon does not maintain a physical office at this location, I have been advised by our Albany local operations team that although there is little interaction with the management staff at the building due to the fact this is an "unmanned" site, they are pleased with the overall property management and operation of the building.

Please ensure that a copy of this lette is forwarded t the on-site building management staff.

Regards,

Kevin Gdanski
Sr. Consultant
Building Access Department

To Whom it May Concern:

I write to offer a reference for Melissa Martino and Jorge at 11 North Pearl Street in Albany, NY. I recently rented an office in the building, and both Melissa and Jorge were unfailing helpful, polite, and straightforward in all their dealings with me. They were flexible, responsive, and went "above and beyond the call of duty" to get me in to the building in a short time frame and with all the resources and information I needed.

Melissa and Jorge even helped me move in when I found myself on a tight schedule with a truck full of my office equipment and files.

I had a very good experience with Melissa and Jorge; I couldnt have wished for better treatment.

Yours,

Virginia Eubanks
Associate Professor
University at Albany, SUNY
Principal Partner, Popular Technology

To Whom It May Concern.

This is to confirm that we have occupied space at 11 North Pearl St. Albany NY since early 1998.

The building is always kept clean and in good working order including all security and locks.

I can confidently say that the Heights Management Co. especially Ms. Melissa Martino is a pleasure to work with and has always tried to accomodate our requests. She has been a pleasure to work with. She is very honest and ethical.

You can contact me for any further information about the above said property @ Michael.juskow@windstream.com

Regards,

Michael Juskow
Manager - Local Operations | Windstream

To Whom it May Concern:

I would like to highly recommend Melissa Martino for her knowledgeable assistance in helping me locate a suitable office for my small business. When I first contacted her via e-mail about spaces available at 11 North Pearl St. , she promptly responded to my inquiry, even though it was a Friday night. After I briefly explained what I was looking for in terms of leasing an office, Ms Martino told me that she had a few options to show me. We made an appointment to meet the following week.

When I arrived to look at the available offices, the young woman at the front desk was polite and friendly. When Ms. Martino came down the first floor, she greeted me pleasantly. After showing me a few offices within my price range, I knew which one I liked the best and told her I was very interested. However, I had two other office spaces to visit before I made a final decision.

Later that day, I decided that my best option - based on location, condition, and price - was the office on North Pearl. Ms. Martino responded to my e-mail within a short time by letting me know what the next steps would be to submit my lease application. We made another appointment for the following week.

When I submitted my paperwork and checks to her, I wanted to take a quick look atthe office again to remind myself of the dimensions. She didn't have the key with her, as this was a spontaneous decision on my part, but she quickly retrieved it. Remembering her previous offer during my first visit, I requested a fresh coat of lighter-colored paint on the dark blue walls to brighten up the room. When I arrived for my first day at my new office, she had taken care of it and it looked great!

My experience with Melissa Martino was nothing short of excellent. It was easygoing and pleasant every step of the way. Ms. Martino addressed all of my questions in a professional, friendly and timely manner. I consider her a wonderful asset to your company.

Sincerely,

Brenda Rusch

Dear Sir/Madam.

By way of an introduction, I am a partner a the above-identifiedlaw firm and I recently entered into a lease agreement with you for office 1515. Per your request, I write this letter to introduce myself and outline the reasons why I chose 11 North Pearl St. for the location of my new firm. In this regard, there were two important items for me and this building scored high marks on both. One was the building itself and the style and feel of the office spaces, and second was the management of the building.

I have a background where I worked in Manhattan at a large international law firm (2800 lawyers) for four years and have worked here in Albany for 5 years at a big law firm (65 people). I am used to professional office space and equally good management at that space. As I set out to start my own law firm, here, I feel I have both. A major selling point for me when I looked at my options in downtown Albany was the management of the building. It became immediately clear to me that with Melissa in charge of this building, things would be handled professionally and promptly and that meant a great deal for me. I moved in recently and so far that has proved to be the case adn I was not surprised to hear from my neighbor on this floor (another lawyer) that he too was impressed by Melissa's management style.

As far as recommendations, I am an attorney with 9 years of experience. Before that I was Fellow in Medicine at Harvard Medical School for three years . This is the first business I am starting and so I have not rented office space here before, hence I have no landlord reference letter to provide. My credit score is very good, and I am an honest individual and I do not forsee any problems adhering to the lease terms and agreement.

Should you have an questions or concerns, please feel free to contact me.

Sincerely,

Shahrokh Falati, Ph.D., Esq.

Dear Sirs,

I am writing to commend Melissa Martino and the staff at Pearl Street Heights for their professional handling of my recent move into 11 North Pearl Street. Melissa responded quickly to my enquiries regarding the rental space and processed the application with expediency. She took time to understand my personal preferences and needs and showed spaces which would work best for me. She facilitated my move with building staff who were worked diligently to assist me, from carrying boxes to putting up shades.

Overall, I am extremely pleased with my move, as well as, the continued support of the personnel at North Pearl. It is with pleasure that I write this letter.

Sincerely,

Lauren Fury, LMSW

To whom it may concern:

The Police Conference of New York Inc. recently moved our office to 11 North Pearl St. Albany N.Y. After being in the same location for forty years we knew that moving would e a daunting task. This endeavour was made less stressful by Melissa Martino and the staff of the Heights Real Estate Company. Ms. Martino was very professional and accomodating throughout the leasing procedure. She ensured that the office space was altered and refurbished to our requirements in a timely manner. Ms. Martino's assistant Jorhe, was of invaluable assistance during the two days it took to complete the move. We have now settled in and the cooperation and professionalism of the staff has continued to be an enormous asset. We are very satisfied with our new accomodations and look forward to a long relationship with the Heights Real Estate Company.

Richard Wells,
President

To whom it may concern:

Regarding our experience as a new tenant at 11 North Pearl Street. We wanted a comfortable and professional office building near the State Capitol and other state office buildings, and at 11 North Pearl we got much more with great views from our windows and dozens of restaurants and eateries just steps from the front door. We looked at several office buildings and as far as amenities, location, and value - 11 North Pearl is hands down the best deal in downtown Albany. The location is perfect and we love our new office and plan on being here for a long, long time.

We would be availabel to answer any questions from prospective tenants if they wish to contact us.

Sincerely,

Daniel M. DE Federicis
Executive Director

To Whom It May Concern:

My experience with the leasing process was “5 Star”. I was very impressed with Melissa’s willingness to accommodate my office requests. She is very professional and swift to respond to my needs and questions. She made me feel comfortable and welcomed.

As far as the building, I really appreciate how well it’s maintained. The bathroom and kitchen areas are always kept clean and organized. I love my office and the paint Melissa chose for me. The lease price is reasonable and I really appreciate the option I have to use the conference room.

Melissa’s staff is great especially Krissa. She is professional and welcoming. Jorge was a great help to me when I moved in.

So over all my experience has been excellent. In fact I’m encouraging other business owners that I know to lease office space at 11 North Pearl St.

Regards,
Michael Barbarulo

Casey Strategic Solutions
11 North Pearl Street Letter of Reference

I would highly recommend 11 North Pearl Street to any prospective tenant.

Its prime location in downtown Albany provides many amenities that few spots can offer. Its ease of access to public transportation and the highway, after work night life, friendly and attentive staff, and affordablity makes 11 North Pearl St. a stand out among office space downtown.

To whom it may concern,

Re Melissa Martino:

We at Centurylink, have had the pleasure of working with Melissa Martino for 3 years now.

During this period we have come to know that see is very versatile in handling the day to day running of 11 North Pearl st.

She is very professional and accommodating with our Fire alarm Venders testing every quarter.

Melissa is very diligent, always answering her phone, which as Telecom Tenant’s is very important to us.


David Garufi
Operations Tech II

Heights Real Estate:

Currently we occupy two offices in 11 North Pearl and it is the first home of our Digital Sound Recording Company. Melissa was overly helpful in getting us into the right space for our business needs.
The building is very professional and welcoming. We have been nothing but satisfied with every aspect of our tenancy and have recommended the building to already three of our colleagues interested in office space. The building is in a prime location and the management is accommodating, friendly and always helpful. Accounting is very convenient and I have been satisfied with my experience with everyone on the building staff since our opening this past fall.

Our sincere thanks,
Ellerina Lopez, Manager
518-281-3028

This letter is serves as a Letter of Reference for Ms. Martino, Manager at the property addressed at 11 N. Pearl St, Albany NYMs. Martino is very prompt in responding to all my queries before moving into the property and is equally professional in addressing any issues after moving into the property. All her Staff (Front Desk and other Building Maintenance Staff) are very courteous.I am very happy with the property and its maintenance and all its Staff members.Feel free to send me an email or call me at 518-951-5623.-Siva

Dear Melissa:

Now that we are comfortably settled into our new office, I would like to thank you and your staff for all your assistance. When we began our search for a new office location, you provided invaluable assistance, met with us on numerous occasions, were always available to provide follow up information and made our move seamless.
Our organization is very happy with our new office space, the layout is very functional, renovations were done to our satisfaction and all work was completed in a timely manner.

Krissa always has a pleasant greeting when we arrive at the buildign and Jorge is just a phone call away. We look forward to a long term tenancy.

Sincerely,

Joseph Barrett
President

Dear Sir or Madame:

I have been a tenant in the building since September 1, 2011 and have had an excellent experience thus far. The building manager (Melissa Martino) and her staff have been professional, courteous and very responsive to any questions or needs that I have had. I have enjoyed my tenancy and hope to continue in the building for a long time.
If you have any specific questions feel free to contact me.

To whom it may concern,

From day one at 11 N. Pearl, our experience with Melissa and the staff of The Heights Real Estate Company has been outstanding. The leasing process was a snap with the helpful guidance of Melissa. From first viewing the available offices to signing our new lease, I was pleased during the entire process which went smoothly.

On the move-in day, the office was set up in no time with easy access to the large elevator and convenient parking close to the building. The office space was in excellent condition just as it was when I first looked. The lobby and halls are very well decorated and welcoming to my clients. With our office, we are fortunate to have several amenities such as kitchenette, conference room, phone system and high-speed internet access. The internet access in this building is extremely fast and is invaluable to my company, which relies on it constantly for transferring and reviewing large design files.

Now that I've been in the office for a while, I can say without a doubt, that Melissa and the staff of The Heights Real Estate Company have been extremely helpful in addressing any and all of my concerns, provided a great place for me to run my business and are a great bunch of folks. I recommend 11 N. Pearl to all of my associates looking for office space and look forward to growing my business here.

Thank you,
Jon Huther

Dear Melissa,

You belong to the elite league of professionals who believe in delivering more than what they promise!
I have been quite impressed with your proactive approach and follow up. As you know, we were a resident of 41 State Street and were there for over 2 years but we were missing some of the basic support infrastructure there which made us look around for an alternate place.

What I liked about you was you were not selling what you wanted to sell but you were catering to my need in a customized way. You listened, you thought through and you delivered.

I have been and will continue to spread the good words out for you.

Good Luck!

Best Regards,

Dave Sahai
Director, Bits & Bytes Technology Solutions, Inc.

Dear Ms. Martino,

We first met you in late October 2011 as a potential interested tenant in either 100 State Street or 11 North Pearl Street. As you know we came to you at the recommendation of New York State Police Investigators Association (NYSPIA) which is a tenant at 11 North Pearl Street.

We appreciate the amount of time you spent with us as we were uncertain of the exact type of space that would work with us. You were informative and very knwable and in the end were a major factor in our choice of 11 North Pearl. As you know we were also looking at other spaces other than 100 State and 11 North Pearl. I must say that we made the right choice as you did not disappoint, as a matter of fact, you staff and the other tenants made the transition to our new office seamless and very pleasurable position.

We would highly recommend you, your staff and 11 North Pearl. Good People, good service, and good location.

Manny Vilar
President
Police Benevolent Association of New York State

To whom it may concern:

Regarding our experience as a new tenant at 11 North Pearl Street. We wanted a comfortable and professional office building near the State Capitol and other state office buildings, and at 11 North Pearl we got much more with great views from our windows and dozens of restaurants and eateries just steps from the front door. We looked at several office buildings and as far as amenities, location, and value - 11 North Pearl is hands down the best deal in downtown Albany. The location is perfect and we love our new office and plan on being here for a long, long time.

We would be available to answer any questions from prospective tenants if they wish to contact us.

Sincerely,

Daniel M. De Federicis
Executive Director

To Whom It May Concern:

Overall, 50CAN has been very happy with our move to 11 North Pearl St, Suite 1411. We found Heights Real Estate to be extremely responsive to our requests and questions. Melissa Martino consistently went the extra mile to make us feel like our business was important to Heights Real Estate. Examples of this include, promptly responding to all e-mails and calls, accepting packages on our behalf when no one from our staff was available to do so, and very patiently waiting for us to decide between the office at 11 North Pearl and 100 State Stt.

Additionally all work on the space was done on schedule and to our exact specifications. Our team loves the space!

The only issue we've run into with our new office is that there was one FedEX package we had trouble getting delivered to the office. The FedEX driver said that he couldn't bring the package inside because there was no place for him to park on the street, and said that he always gets a ticket when he does. We've never ha a problem getting anything else delivered, so I suspect that this is a FedEX issue and not a building issue.

Sincerely,

Sarah Ganley
Operations and Technology Manager